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Never Ask Users What They Want. No, Really!

Alright, this statement is a bit tongue-in-cheek, but I’ll reveal a significant truth about it. Although it is essential to comprehend the desires, needs and expectations of our users, how we obtain this insight greatly affects what we learn and how useful it is…

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The Role of an Interaction Designer

Terms like ‘user-friendly’ and ‘usability’ seem to be on everyone’s lips today. Consumers want products that are easy to use and professionals in the software industry recognize usability as a competitive advantage. User Experience (UX) and Interaction Design (IxD) professionals represent the backbone of this movement, yet the role these individuals play seems to elude…

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Interaction Design Checklist

Defining the relationship between user and product includes broad theoretical concepts as well as technical and visual details that affect user perception and experience. I pulled the following list together for some teammates that wanted to understand what I do better…

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iPad: A Designer’s Perspective

As an Interaction Designer and general creative type, my reaction to the iPad includes a mixture of perspectives – that of a designer and a consumer. The unique quality of the iPad struck me before I touched it. I didn’t comprehend the significance immediately, but something nagged at me until I explored it enough for…